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Measuring the ROI of Your Incentive Program
An incentive travel program can be a great way to engage employees, increase sales, and drive behaviors that will help your business grow. But in order for senior management to sign off on future programs, they’re going to want to see hard data that proves the current one was successful. That’s where tracked metrics come in. In this blog post, we’ll discuss some of the important things you should measure—and how to go about doing it.
Read PostFrom “Fam” to Fabulous
A fabulous trip isn’t a Hot Pocket. It’s a croque-monsieur, an oozy yet crisp grilled ham and cheese sandwich with a touch of Bechamel sauce, eaten in front of a Paris cafe. We don’t do Hot Pockets, so members of our staff are whisked around the world on familiarization trips. Yes, it’s a difficult job, but someone has to do it. These “fam” trips enable our staff to check out the hotels, venues, and adventures a destination has to offer, so they can come home and craft the perfect croque-monsieur for our clients.
Read PostTrue Grit Meets Customer Service
Hurricanes Harvey and Irma left nothing but devastation in their wake. Our hearts have gone out to those affected and that have shouldered such terrible loss. A wise man taught me that whenever tragedy strikes, there’s no problem with feelings of helplessness or negativity. But when those feelings come, look for those that serve and help in terrible times and follow their example. Sometimes it takes grit to push through a hard situation…
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